Frequently asked questions
Decluttering & Organising Moving & Home Set Up
Do you judge how messy my home is?
Absolutely not, this is a completely judgement-free service. I understand that life gets busy, and homes can easily feel overwhelming. My role is to support you, not judge you, and help you create a space that works for you.
What happens during the consultation?
I offer a free, no-obligation home consultation where we’ll walk through your space, chat about what’s not working, and discuss your goals. It’s relaxed and informal, and gives us a chance to create a plan that suits your needs and budget.
Do I need to tidy before you arrive?
Not at all, in fact, it’s best if you don’t. Seeing the space as it is helps me understand how things are currently working and where I can support you most effectively.
Will you make me throw things away?
Never. You are always in control of what you keep. I’ll guide and support you through decisions, but everything is done at your pace and comfort level.
What areas of the home do you cover?
I can help with any area of the home, from kitchens, wardrobes, and bedrooms to full home resets, garages, and storage spaces.
How long does it take?
Every project is different. Smaller spaces may take a few hours, while larger or more complex areas may take a full day or more. After the consultation, I’ll give you a clear idea of timing.
Do you provide storage products?
I can recommend storage solutions if needed, but I’ll always aim to work with what you already have first. If new products are required, I’ll suggest options that suit your space and budget.
What happens to items I no longer want?
I can take care of this for you. I offer donation drop-offs to local charities and can assist with disposal or skip runs, making the process as easy as possible.
Do I need to be present during the session?
Ideally yes, especially during the decluttering stage, as you’ll be making decisions about your belongings. However, we can discuss flexible options depending on your situation.
Do you offer flexible appointment times?
Yes, I offer flexible working hours, including evenings and weekends, to fit around your schedule.
How much does it cost?
Pricing varies depending on the size and scope of the project. I’ll talk everything through with you during your free consultation and provide a clear, tailored quote.
What if I feel overwhelmed?
That’s completely normal, and exactly why I’m here. I’ll guide you step by step, breaking everything down into manageable parts so it feels achievable and even enjoyable.
Will my home stay organised after you leave?
My focus is on creating simple, realistic systems that are easy to maintain. I’ll also share tips and guidance to help you keep everything in place long-term.
How can you help with moving house?
I can support you at every stage of your move — from decluttering before you pack, to organising your belongings, and even unpacking and setting up your new home so everything has a place from day one.
Do you help with packing?
Yes, I can assist with organised, efficient packing, making sure everything is clearly sorted and labelled. This helps make unpacking far smoother and less stressful.
Can you unpack and organise my new home?
Absolutely, this is where I can really make a difference. I’ll help you unpack, organise, and set up practical systems so your new home feels calm, functional, and ready to live in straight away.
Do you work alongside removal companies?
Yes, I can coordinate alongside your removal team or work around your moving schedule to ensure everything runs as smoothly as possible.
Do I need to be there during the process?
It’s helpful for you to be present, especially during decluttering decisions, but I can work flexibly and discuss options depending on your availability and preferences.
How long does a moving service take?
This depends on the size of your home and the level of support you need, from a few hours of unpacking support to multiple days for a full home set-up. I’ll outline a clear plan during your consultation.
Will everything be fully organised when you finish?
That’s always the aim. I don’t just unpack, I create practical, easy-to-maintain systems so your home is set up in a way that works for your daily life from the start.
Can you provide packing materials or storage solutions?
I can recommend suitable packing supplies and storage products, and advise on what will work best for your new home and lifestyle.
What happens to items I don’t want during a move?
I can take care of this for you, including donation drop-offs and disposal support, so you don’t have to worry about it during an already busy time.
How far in advance should I book?
As soon as you have a moving date, it’s best to get in touch so we can plan ahead and secure availability, especially during busy periods.
Is this service suitable for busy families or professionals?
Yes, it’s ideal if you don’t have the time, energy, or headspace to organise everything yourself. I’ll help take the pressure off and make the transition into your new home feel much more manageable.